Subject: Delivery Problem
Feedback: I want to let you know we have tracked down the parcel and it will be delivered today. Nico said that the courier responsible was most apologetic.
Thank you very much for your prompt despatch of the order, and prompt and helpful responses to our correspondence re not recieving it. And thank you too for being so generous in your offer to pay any additional freight costs - this is not necessary. Now Nico can get on and fix the trailer this weekend!!
Best wishes,
Joan
19th November 2009
Subject: Great Products
Feedback: Thank you for the locks. They arrived today and I am very impressed with the speed that you proceeded my order.
I found the locks mentioned in a camper magazine from a few months ago. There was an article on trailer security and Couplemate products were mentioned. They are well prices and look like they should make the thieves move on to an easier target than my gear.
Its been a pleasure doing business with you.
Cheers David
27th October 2009
Subject: Recent order
Feedback: Good product, great price and sent quickly!
If only my local suppliers were as good.
Charles Jepsen
22nd October 2009
Subject: Great Service
Feedback: Quality components, best prices.
Great service, (received components within 24hours of Website order, delivered from Qld to Melb.)
Web site easy to navigate, comprehensive parts list.
Thanks for the opportunity to deal with you.
Absolute recommendation for anyone thinking of ordering from you.
John Millar
9th September 2009
Subject: 10\" electric hubs
Message: I bought new hubs, backing plates and bearings a bit over a week ago.
Thanks for the help and advice from the man who sits at the back of the
office near the door to the workshop ( sorry I don\'t know his name )...
The difference now with all new equipment fitted and working as intended is amazing.
Peter Biskup