Couplemate is always concerned when folks do not receive their purchases on time.

Although we use the fastest and most reliable carriers, goods do get misplaced and this will hold up delivery. If your purchase has been lost by our carriers, we will replace lost goods at no charge to you.

If you are concerned about your delivery, have a short delivery query or just want to know when your goods are likely to arrive send us an email.

Dan is the man incharge of all Couplemate dispatches.